Our commitment to your peace of mind and safety
GUARANTEED SAFETY AND RELAXATION
While we live alongside Covid-19, we have adapted your experience at Hotel Camiral to allow you to unwind and recuperate at our retreat in a safe way.
We have always prided ourselves in training our staff to adhere to the highest of hygiene, protection and sanitation measures. Post COVID-19, they will continue to do so, as well as abide by the additional safety protocols we have established for your safety.
- Disinfectant entrance mats in the lobby of the hotel
- Antibacterial hydroalcoholic gel dispensers in high traffic and communal areas
- The use of masks is mandatory in the enclosed spaces of the Hotel Camiral and Wellness Centre
- All spaces are disinfected and cleaned after each use.
At the entrance of PGA Catalunya Resort, temperature controls will be carried out on everyone accessing the resort at safe, social distances
We have digitised numerous processes to help avoid physical contact, including:
- Our news service, will be made available via the PressReader platform, accessible to guests via their own devices
- All restaurant menus have been digitised and will be accessible through QR codes
Our restaurant service has been adapted to offer a unique gastronomic experience, while complying with new hygiene and safety protocols:
- An assisted breakfast buffet service will be implemented
- Room Service will be maintained and carried out in line with the new protocols
- Reduced capacity will be adhered to in all the restaurants to ensure our guests’ wellbeing and comfort
All our reservations have a flexible amendment and cancellation policy and can be canceled or modified up to 72 hours before the arrival date, so that guests can book with complete peace of mind and without obligation.